Millions of individuals benefit from the Social Relief of Distress grant with a new verification process being introduced. What happens when beneficiaries don’t undergo verification?
The South African Social Security Agency (Sassa) recently introduced a new biometric identity verification system to strengthen the security around social grant payments and mitigate the risk of fraud. What happens when when beneficiaries fail to do their Sassa SRD biometric verification?
What is the Sassa SRD Grant Biometric Identification Verification?
The introduction of this new Sassa verification system uses advanced biometric technology to ensure that only authorised individuals can access and modify grant beneficiaries.
This SRD verification will only be required for specific situations, so let’s break it down for you:
- Updating Your Mobile Number: If you need to change the phone number linked to your SRD grant, you’ll need to complete a biometric verification first.
- Potential Identity Theft: SASSA’s security system might flag your application for verification if there’s a chance of identity theft (either you being a victim or someone misusing your information). Biometric verification helps confirm your identity and protect your grant access.
What To Expect During Sassa Verification
To complete the biometric verification, the applicant must have a smartphone or computer with a high-quality camera, a stable internet connection, and a well-lit environment.
While the specifics of the biometric verification process are confidential for security reasons, SASSA assures you’ll receive clear instructions when using the SRD system. This ensures a smooth and secure verification process for everyone.
These individuals receive two SMS messages, with the second containing a link for facial recognition verification. The link remains valid for only 72 hours, raising concerns for those without immediate access to smartphones or internet connectivity.
What Happens If Clients Do Not Complete the Verification?
Sassa says individuals who do not complete the biometric verification process within a 72-hour window may face suspension of their grant payments.
Payment of grants may be suspended for clients who do not complete the verification.
This is a one-time action to unblock accounts or make high-risk changes, and will not affect any other grant benefits.