How To Contact SASSA About unpaid R350 Grant

Are there any questions you have regarding the R350 grant? In relation to the SRD grant, SASSA has provided applicants and beneficiaries with various avenues of contact.

How To Contact SASSA About R350 Grant

You can contact SASSA through a number of channels if you have any questions or suggestions.If you have questions about R350 grant appeals, please contact the Independent Appeals Tribunal instead of SASSA, which has separate contact information.

Please call the SASSA toll-free number 0800 60 10 11 for more information. If you are calling, select 1 and follow the prompts.

You can also send an email to To make it easier for them to find your details, don’t forget to include your ID number in your email.

Sassa’s contact center manager, Kenneth Baloyi, can answer any questions you might have about the helpline. He can be reached by calling 079 308 1033 or sending an email to

The SRD website, which can be found at is a platform especially used for the R350 grant. The SRD grant application and more information about it can be found here. You can also check your application status on this website if you’ve already applied.

As SASSA is not responsible for appeals, you will need to contact the Independent Appeals Tribunal if you need assistance with your SRD grant appeal.If you would like to contact the Tribunal, please call 012 312 7727 or sending an email to