Millions of vulnerable people receive financial support in the form of social grants, but some individuals have been unsuccessful when they submitted a grant application. These individuals have the right to submit an appeal application.
Thousands of South Africans have found that after doing a status check on their Social Relief of Distress (SRD) grant, that their SRD grant applications were unsuccessful. A lot of the times, they should qualify.
In these cases, South African Social Security Agency (Sassa) has made it possible for applicants to request a second chance at the grant by submitting an SRD grant appeal.
An appeal is essentially requesting that Sassa reconsider your application, if it was rejected the first time. It can happen that Sassa approves your appeal and funding will be received.
Here’s when SRD grant appeals close for July 2023:
There is no set closing date for SRD grant appeals. Instead, Sassa has made it clear that appeals should be submitted within 90 days of the applicant receiving their rejection.
It is, however, recommended that appeals are submitted within 30 days of being declined.
How to submit a R350 grant appeal
Here is a step-by-step guide on how to submit an appeal for July 2023:
- Visit The SRD grant appeals website
- Enter Your Identification Number
- Enter The Cell Phone Number You Used During The Application Process
- Click Send “Pin”
- Once you receive the pin, you will be required to insert it and click “Submit”
- Select the month that you are appealing for
- Select the drop-down arrow to choose the reason for your appeal application from the options provided
- Click “Submit” to complete the appeal application process
How to do a status check on your R350 grant appeal
- Visit the SRD grant appeals website
- Enter your ID number
- Enter your cell phone number
- Track your R350 grant appeal
If you need assistance with tracking your appeal status, you can contact the Sassa call centre on 0800 601 011.
How SRD grant appeals work
Appeals are handled externally to Sassa and are instead done through the Independent Tribunal for Social Assistance Appeals (ITSAA). Sassa does however re-evaluate R350 grant applications every month to ensure the grant applicant is still in need of support.
According to Sassa, the ITSAA makes use of many databases to verify information provided by applicants who submit an appeal in order to verify their eligibility for the grant. The databases are used to confirm income information and personal information as well.
After the Independent Tribunal has processed your appeal, you will be informed of the outcome of your appeal electronically within 60 to 90 days after you have submitted your appeal.
The R350 grant is financial assistance distributed by the Sassa to unemployed people between the ages of 18 and 59 years old living in the country.