As the SA Social Service Agency (Sassa) rolls out the R350 social relief of distress (SDR) grants to approved beneficiaries, some are still struggling with the application process.
Some applications are rejected if they reflect the applicant is owed a UIF payment that is pending, is a beneficiary of the National Student Financial Aid Scheme (NSFAS) or if they are employed, except this is not true for many.
“I can’t believe you declined my application based on the internship that ended long ago. If your system is that authentic, it must be able to trace the contract period and termination date. Otherwise you are disadvantaging the most deserving people who try every day to get jobs,” wrote Twitter user @BonganiMajolall.
Phoebe Ntsomi’s first attempt with the application was unsuccessful as the Sassa system reflected she had received UIF payments which had long ended at the time of launching the application.
“My application was declined due to the fact that I received my UIF payments until last November. I applied for reconsideration this morning at 3.30am and it was successful. Sassa needs to work hand in hand with the department of labour to check all terminations of UIF,” she shared.
Here’s why your application could be rejected and what you can do about it:
Can your application be rejected if you have a pending UIF payment?
Yes. Beneficiaries who are eligible for a UIF payment can be declined. Sassa said applicants should check with the fund if they have any pending payments and consider reapplying for the Covid-19 grant.
If you recently lost your job and your unemployment status does not reflect, can your application be rejected?
Yes. The agency said applicants who are newly unemployed but their application is denied can apply for reconsideration and Sassa will conduct a means test.
“Reconsideration applications will be further assessed by checking if there are funds of more than R595 flowing in the client’s bank account. An exception would be if the funds are from a Sassa child-related grant,” said the agency.