In response to the COVID-19 pandemic and its economic impact, the South African Social Security Agency (SASSA) launched the SRD R350 Grant to provide temporary assistance to eligible individuals who have lost their income due to the pandemic. While the grant has provided much-needed relief to many South Africans, there have been cases where scammers and fraudsters have targeted vulnerable individuals by changing their cellphone numbers and stealing their grant payments. In response to this, SASSA has issued a warning and provided guidance on what to do if your cellphone number has been changed by someone else.
If you suspect that your cellphone number has been changed by someone else and you have not received your SRD R350 grant payment, it is important to take action immediately. The first step is to request a change of cellphone number on the SASSA SRD R350 website by visiting the site https://srd.sassa.gov.za/sc19/contact.
Once you have accessed the website, you will need to enter your AppID (application id) and other required details. You will then be prompted to select your new cellphone number and provide the best reason why you want to change your cellphone number. Finally, you will be asked if you are sure to change your SRD R350 cellphone number. If you are sure, select YES to proceed.
It is important to remember that you should never share your personal details with anyone online or with strangers. This includes your ID number, banking details, and cellphone number. If someone asks you for these details, be cautious and verify their identity before sharing any information. Scammers and fraudsters often use social engineering tactics to trick people into sharing their personal information, so it is important to stay vigilant and protect your information.
To conclude, if your cellphone number that was used to submit your SASSA SRD R350 Grant application has been changed by someone else, it is important to request a change of cellphone number on the SASSA SRD R350 website as soon as possible.
This will ensure that your grant payment is directed to your new cellphone number and will prevent scammers and fraudsters from stealing your payment. Remember to never share your personal details with anyone online or with strangers, and stay vigilant to protect your information.