1. What led to the application to be declined? During the verification process, the application did not meet one or more of the qualifying criteria.

1.1. Applications Verification and Validation – All received applications for the Special Covid-19 SRD R350 grant are verified on a Monthly basis, to confirm if they meet the qualification criteria. – Applications that do not meet the qualification criteria, are declined with reasons. Reasons are explained later in this document.

1.2. R350 Special Covid-19 SRD R350 Grant Qualification Criteria During the application process, all applicants agreed to the declaration and consent that stipulates the qualifying criteria and provides consent to SASSA to verify the information against the various databases that are used to validate the qualification for the grant. The qualifying criteria for the grant is as follows: § South African Citizens, Permanent Residents or Refugees registered on the Home Affairs database and holders of special permits under the Special Angolan Dispensation, the Lesotho Exemption Permit dispensation and the Zimbabwe Exemption Permit Dispensation, and asylum seekers whose section 22 permits or visas are valid or were valid on 15 March 2020; § currently residing within the borders of the Republic of South Africa; 3 § above the age of 18 and below the age of 60; § unemployed; § not receiving any social grant in respect of himself or herself; § not receiving an unemployment insurance benefit and does not qualify to receive an unemployment insurance (UIF) benefit; § not receiving a stipend from the National Student Financial Aid Scheme (NSFAS) or other financial aid; § not receiving any other government COVID-19 response support; and § not a resident in a government funded or subsidised institution (e.g. Prison) § not receiving an Income more than R595 per Month

1.3. Definition of Income Income in relation to the SRD R350 grant means, any source of income as defined in regulation 19 of the Social Assistance Regulations, 2008 and includes any form of donation or other financial support or financial assistance received by the applicant of not more than R595 as per the food poverty line threshold;

4 2. r350 status check online What can I do to dispute the Outcome? The Client has the right to apply for reconsideration should they be in disagreement with the declined outcome. The client can apply for reconsideration via the SRD Website ( ) should the client wish to dispute the outcome. Since this grant is validated monthly, the request for reconsideration must be submitted for each month that the application is declined, even if the reason for the decline and the reason for disputing this decision is the same each month R350.

2.1. Reconsideration Process Applications are verified on monthly basis. Should the client not meet any one or more of the qualifying criteria, the application is declined for each month that the qualifying criteria is not met. To reconsider the application, the client is verified against refreshed databases and also against a means test through the Banks, to verify if the client has an inflow of funds into the client’s account amounting to more than R595 per month. § Should the client be receiving an amount totaling more than R595 per month, the application for reconsideration is declined. § Should the client not be receiving an amount more than R595 per month, the application for reconsideration is approved and paid. § The reconsideration decision is final. Should the client wish to dispute the reconsidered decision, he/she should follow the legal route and approach the court.

5 2.2. r350 status check online Declined Reasons and Steps to follow to dispute outcome In the table below, R350 a detailed breakdown of the reasons for declining an application is indicated, as well as steps to take should the client